What To Know
- When you return a Lululemon yoga mat, you will receive a refund in the same form of payment used for the original purchase.
- If your yoga mat is defective or damaged, you can return it for a full refund or exchange within 90 days of purchase.
- If you received a Lululemon yoga mat as a gift, you can return it for a gift card or an exchange within 30 days of the original purchase date.
Yoga enthusiasts often find themselves pondering the question, “Can I return a Lululemon yoga mat?” The answer is not always straightforward, as Lululemon’s return policy can vary depending on the circumstances. This comprehensive guide will delve into the intricacies of Lululemon’s return policy, providing you with all the information you need to make an informed decision.
Understanding the Return Policy
Lululemon generally accepts returns within 30 days of purchase, with the following conditions:
- The item must be in its original condition, with tags attached.
- The item must have been purchased from an authorized Lululemon retailer.
- Proof of purchase, such as a receipt or invoice, is required.
Exceptions to the Return Policy
There are certain exceptions to the 30-day return policy, including:
- Final Sale Items: Items marked as “Final Sale” or “As Is” cannot be returned.
- Used Items: Items that have been used or washed cannot be returned.
- Gift Cards: Gift cards cannot be returned or exchanged.
- Special Orders: Custom-ordered items cannot be returned unless they are defective.
Returning a Lululemon Yoga Mat
To return a Lululemon yoga mat, you can follow these steps:
- In-Store: Visit any Lululemon store with your yoga mat and proof of purchase.
- Online: Create a return label on the Lululemon website and ship the mat back to the company.
Time Limit for Returns
As mentioned earlier, the standard return period is 30 days from the date of purchase. However, Lululemon offers an extended return period of 60 days for certain items, including yoga mats.
Restocking Fee
Lululemon does not charge a restocking fee for returns.
Exchanging a Lululemon Yoga Mat
If you wish to exchange your yoga mat for a different size, color, or style, you can do so within the 30-day return period. The exchange must be for an item of equal or lesser value.
Refund Options
When you return a Lululemon yoga mat, you will receive a refund in the same form of payment used for the original purchase.
Defective or Damaged Items
If your yoga mat is defective or damaged, you can return it for a full refund or exchange within 90 days of purchase. You will need to provide proof of the defect or damage.
Returning a Gift
If you received a Lululemon yoga mat as a gift, you can return it for a gift card or an exchange within 30 days of the original purchase date. The person who purchased the gift must provide proof of purchase.
What People Want to Know
Q: Can I return a Lululemon yoga mat after 30 days?
A: Yes, Lululemon offers a 60-day return period for yoga mats.
Q: Do I need a receipt to return a Lululemon yoga mat?
A: Yes, proof of purchase is required for all returns.
Q: Can I return a used Lululemon yoga mat?
A: No, used items cannot be returned.
Q: Can I return a Lululemon yoga mat purchased from an unauthorized retailer?
A: No, returns are only accepted for items purchased from authorized Lululemon retailers.
Q: Can I exchange a Lululemon yoga mat for a different item?
A: Yes, you can exchange your yoga mat for an item of equal or lesser value within the 30-day return period.
Q: What is the refund policy for Lululemon yoga mats?
A: You will receive a refund in the same form of payment used for the original purchase.
Q: Can I return a Lululemon yoga mat purchased with a gift card?
A: Yes, you can return a gift and receive a gift card in return.
